Privacy Policy

1. Introduction

Welcome to SyncedStorage ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our file upload service.

2. Information We Collect

2.1 Personal Information

When you create an account with SyncedStorage, we collect:

• Your name and email address
• Account credentials (encrypted passwords)
• Subscription and payment information (processed securely through third-party payment processors)
• Cloud storage account connection information (authentication tokens, not your passwords)

2.2 Upload Metadata

We collect limited metadata about your file uploads, including:

• Filename and file size
• Upload date and time
• Destination cloud storage provider
• Upload status (completed, failed, or pending)

Important: We do NOT store your actual files. Your files are uploaded directly to your connected cloud storage accounts.

2.3 Usage Data

We automatically collect certain information about your use of our service:

• IP address and browser information
• Device type and operating system
• Pages visited and features used
• Session duration and frequency of use
• Error logs and performance metrics

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our file upload service
• Authenticating your identity and managing your account
• Facilitating connections to your cloud storage accounts
• Processing payments and managing subscriptions
• Providing customer support and responding to inquiries
• Monitoring usage and improving our service
• Detecting and preventing fraud or abuse
• Complying with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Services

We work with trusted third-party services to provide our functionality:

• Cloud Storage Providers: We connect to your Google Drive (and other providers in the future) using secure APIs
• Payment Processors: We use secure payment processors to handle subscription billing
• Analytics Services: We use analytics to understand service usage and improve performance
• Support Tools: We may use customer support platforms to provide assistance

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests from public authorities, such as a court order or subpoena.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure cloud infrastructure with industry-standard security practices

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Upload metadata is typically retained for 12 months to provide you with upload history. Account information is retained until you delete your account or request data deletion.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your personal information
• Restriction: Request restriction of processing under certain circumstances

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our service. These help us remember your preferences, authenticate your sessions, and analyze usage patterns. You can control cookie settings through your browser, though some features may not function properly with cookies disabled.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and include appropriate safeguards to protect your information.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our records.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: